Legal
Privacy Policy
Last updated: January 1, 2024
Introduction
ArriveCard Inc. ("ArriveCard", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
Information We Collect
We collect information you provide directly to us and information we receive through regulated payment and verification partners when you complete secure application steps. This may include:
- Your funding intent (yes, no, or unsure)
- Information required to verify identity, funding, and card setup
- Session identifiers to maintain your application state
- Technical data such as browser type and IP address for security purposes
How We Use Your Information
We use the information we collect to:
- Process your financing application and provide a decision
- Maintain and improve our platform
- Comply with legal obligations
- Prevent fraud and ensure security
Data Security
We implement industry-standard security measures including 256-bit TLS encryption for data in transit and AES-256 encryption for data at rest. Our platform is hosted on Canadian servers. We work with regulated payment and verification partners for secure processing.
Data Sharing
We do not sell your personal information. We may share your information with:
- Regulated payment and verification partners, for the purpose of processing your application and card setup
- Financing partners, only with your explicit consent
- Law enforcement or regulatory authorities where required by law
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to access, correct, and in some circumstances delete your personal information. To exercise these rights, contact us at privacy@arrivecard.ca.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@arrivecard.ca.